Unit is only 1 year old, originally bought as new. Use has been seldom, and maintained in great, close-to-new condition. I do not have the original packaging, so local pick-up would be preferred. Upon purchase, I will perform a thorough cleaning to verify all parts are clean and sanitary. Unit will not come with the water filters -- the unit has only had bottled spring water passed through it and no build-up has been seen in the few uses it has been subjected to. System has been flushed after every use, including steam wand.