Practically new. I used the machine 5 times as it was a gift and I rarely drink espresso. The EC155 pump espresso machine delivers authentic Italian cafe drinks quickly and effortlessly thanks to the stainless steel boiler and dual thermostats, which heats up to the optimal brewing temperature for espresso and cappuccino. https://www.delonghi.com/en-us/products/coffee-and-espresso/coffee-makers/manual-espresso/ec-155-0132104089