I purchased this machine new from Seattle Coffee Gear and have owned it for less than two years - average of two drinks made per day. I have taken excellent care of the machine and followed the factory recommended maintenance, backflushed regularly and always used filtered water with an in tank filter as well. I have the original packaging and all original equipment and will include a bottomless rocket portafilter, VST baskets 18g/20g and stainless steel cup rail.